{"id":5010,"date":"2020-12-16T14:44:17","date_gmt":"2020-12-16T13:44:17","guid":{"rendered":"https:\/\/www.dreport.cz\/en\/?p=5010"},"modified":"2020-12-16T20:23:11","modified_gmt":"2020-12-16T19:23:11","slug":"many-people-have-learned-to-use-new-services-this-is-good-news-for-tech-companies-says-libor-cizek-from-citi-commercial-bank","status":"publish","type":"post","link":"https:\/\/www.dreport.cz\/en\/blog\/many-people-have-learned-to-use-new-services-this-is-good-news-for-tech-companies-says-libor-cizek-from-citi-commercial-bank\/","title":{"rendered":"Many people have learned to use new services. This is good news for tech companies, says Libor \u010c\u00ed\u017eek from Citi Commercial Bank"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Thanks to automated solutions, the usual banker skills from the past years are no longer enough. Communication with clients is more technical and project-managed by various implementation teams focusing on the development of services for digital economy companies, from e-commerce to software to fintech. \u201cCooperation therefore requires involvement of IT people on both sides,\u201d says Libor \u010c\u00ed\u017eek from Citi Commercial Bank, where he leads a section focused on services for digital companies. He adds that \u201cas for other trends, it is mainly about shifting the bank\u2019s corporate customer experience closer to the retail banking customer\u2019s experience, despite the higher complexity of services in the corporate world.\u201d Another key aspect is the digitisation process, which has been accelerated by the ongoing pandemic.<\/p>\n","protected":false},"author":67,"featured_media":5011,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[105],"class_list":["post-5010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-deloitte-technology-fast-50"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/posts\/5010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/comments?post=5010"}],"version-history":[{"count":7,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/posts\/5010\/revisions"}],"predecessor-version":[{"id":5018,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/posts\/5010\/revisions\/5018"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/media\/5011"}],"wp:attachment":[{"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/media?parent=5010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/categories?post=5010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dreport.cz\/en\/wp-json\/wp\/v2\/tags?post=5010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}