Computerisation of contact with officials
The Department of Asylum and Migration Policy continues to work on improving the efficiency of electronic communication.
The Ministry of the Interior has already introduced an electronic system for requesting appointments at the Department of Asylum and Migration Policy and it currently strives for its expansion to include other tasks, such as monitoring the status of the application online and – within a few years – the electronic submission of applications, for which the Ministry of the Interior intends to obtain a grant from the European Union. It will not be possible to use appointments arranged electronically for representing a foreign national based on a power of attorney, i.e. the foreign national will have to attend in person. The number of officials responding to requests on the telephone information line and by email has unfortunately been reduced.
The article is part of dReport – January 2019, Tax news; Grants and investment Incentives.